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Data protection

1. General Information

This Privacy Policy explains what happens to your personal data when you visit our website. Personal data refers to all information that can identify you personally.


Responsible for data processing:

Bipolar Berlin GmbH

Erkelenzdamm 59–61

10999 Berlin, Germany

📧 mail@bipolarberlin.com

📞 +49 176 436 789 10


We process your data confidentially and in accordance with applicable data protection laws (GDPR, BDSG, TMG).


2. How We Collect Your Data

  • Directly provided data: e.g. through forms, orders, or customer support.

  • Automatically collected data: e.g. technical information such as browser type, operating system, access time, or IP address.


3. Why We Collect Data

  • To ensure proper functioning of our website.

  • To process and fulfill your orders.

  • To analyze user behavior and improve our services.


4. Hosting & Content Delivery

  • Shopify: Our store is hosted by Shopify International Ltd. (Dublin, Ireland). Shopify processes technical and transactional data to enable website operation and orders. More info: Shopify Privacy Policy.

  • Cloudflare: We use Cloudflare (San Francisco, USA) as a CDN for performance and security. More info: Cloudflare Privacy Policy.


5. Cookies

Our website may use cookies to improve user experience. You can configure your browser to accept, block, or notify you about cookies. Please note that disabling cookies may limit website functionality.

  • Essential cookies: Required for the website to function.

  • Performance cookies: For analytics and site usage statistics.

  • Functional cookies: To enable additional features.

  • Advertising/Tracking cookies: For marketing and personalization (if activated).



6. Payment Providers

We integrate third-party services to process payments:



7. Storage Duration

We store personal data only as long as necessary for the purpose of processing or as required by law. After withdrawal of consent or order completion, data will be deleted unless legal retention periods apply.


8. Legal Basis

  • Art. 6(1)(a) GDPR – With your consent.

  • Art. 6(1)(b) GDPR – For contract performance.

  • Art. 6(1)(c) GDPR – To comply with legal obligations.

  • Art. 6(1)(f) GDPR – Based on legitimate interest.



9. Your Rights (GDPR)

You have the right to:

  • Access your personal data (Art. 15)

  • Rectification (Art. 16)

  • Erasure (Art. 17)

  • Restrict processing (Art. 18)

  • Data portability (Art. 20)

  • Object to processing (Art. 21)

  • File a complaint with a supervisory authority


Contact us at mail@bipolarberlin.com to exercise your rights.


10. Updates

We may update this Privacy Policy from time to time in line with changes to our business practices or legal requirements.


Last updated: 20.08.2025